24/7 incident response and retainer
Incident Response
Incident response and retainer services for the moments where minutes matter — containment, forensics, communications and lessons-learned, on call when the page fires.
Median containment under 90 minutes on retainer
Where teams get stuck
- No clear answer to "who do we call at 2am"
- IR plans that have never been tested under pressure
- Forensic capability stitched together during the incident
What Basalt delivers
- Retainer with named responders and SLA
- Tabletop and live-fire exercises tied to your tech stack
- Forensic readiness review across endpoints and cloud
- Post-incident review with engineering-grade root cause
Incident Response by location
Engagements run remotely or on-site across our four service regions. Pick your city to see locally-framed scope.
New Zealand
Incident Response in AucklandIncident Response in WellingtonIncident Response in ChristchurchIncident Response in HamiltonIncident Response in TaurangaIncident Response in NapierIncident Response in DunedinIncident Response in Palmerston NorthIncident Response in NelsonIncident Response in RotoruaIncident Response in New PlymouthIncident Response in WhangareiIncident Response in InvercargillIncident Response in WhanganuiIncident Response in GisborneIncident Response in HastingsIncident Response in Lower HuttIncident Response in Upper HuttIncident Response in PoriruaIncident Response in QueenstownIncident Response in TimaruIncident Response in TaupoIncident Response in CambridgeIncident Response in BlenheimIncident Response in Masterton
Australia
Incident Response in SydneyIncident Response in MelbourneIncident Response in BrisbaneIncident Response in PerthIncident Response in AdelaideIncident Response in Gold CoastIncident Response in NewcastleIncident Response in CanberraIncident Response in WollongongIncident Response in HobartIncident Response in GeelongIncident Response in TownsvilleIncident Response in CairnsIncident Response in DarwinIncident Response in ToowoombaIncident Response in BallaratIncident Response in BendigoIncident Response in LauncestonIncident Response in MackayIncident Response in RockhamptonIncident Response in BunburyIncident Response in BundabergIncident Response in Coffs HarbourIncident Response in Wagga WaggaIncident Response in Hervey Bay
United Kingdom
Incident Response in LondonIncident Response in ManchesterIncident Response in BirminghamIncident Response in LiverpoolIncident Response in LeedsIncident Response in SheffieldIncident Response in BristolIncident Response in Newcastle upon TyneIncident Response in EdinburghIncident Response in GlasgowIncident Response in CardiffIncident Response in BelfastIncident Response in OxfordIncident Response in CambridgeIncident Response in BrightonIncident Response in NottinghamIncident Response in SouthamptonIncident Response in PortsmouthIncident Response in PlymouthIncident Response in ReadingIncident Response in YorkIncident Response in BathIncident Response in CoventryIncident Response in LeicesterIncident Response in Aberdeen
Singapore
Incident Response in Singapore CBDIncident Response in Marina BayIncident Response in OrchardIncident Response in Bukit TimahIncident Response in TampinesIncident Response in Jurong EastIncident Response in Jurong WestIncident Response in WoodlandsIncident Response in Ang Mo KioIncident Response in Toa PayohIncident Response in BishanIncident Response in BedokIncident Response in HougangIncident Response in SengkangIncident Response in PunggolIncident Response in QueenstownIncident Response in Pasir RisIncident Response in YishunIncident Response in Choa Chu KangIncident Response in Bukit BatokIncident Response in ClementiIncident Response in GeylangIncident Response in KallangIncident Response in NovenaIncident Response in Changi